Frequently asked questions
What type of jewellery does Prihara offer?
Prihara offers thoughtfully designed
jewellery made for everyday elegance, gifting, and special moments.
Is Prihara jewellery skin-safe?
Yes. Our jewelry is selected with skin comfort in mind.
How should I care for my jewellery?
Keep your jewellery away from water, perfume, lotions, sweat, and harsh chemicals. Store it in a dry, airtight pouch or box separately when not in use.
Do you offer Cash on Delivery (COD)?
Yes, COD is available on eligible orders and locations.
Do you offer free shipping?
Yes, free shipping is available on eligible orders. Shipping details are shown at checkout.
Can I return or exchange my order?
Yes, eligible products can be returned or exchanged according to our return policy. Please check the product-specific return conditions before placing your order.
How long will my order take to arrive?
Delivery time depends on your location. You will receive tracking details once your order has been shipped.
What if I receive a damaged or incorrect product?
Please contact our support team as soon as possible with your order details and photos of the product and packaging. We’ll help you resolve the issue.
How can I contact Prihara support?
You can contact us at support@prihara.com. Our support hours are Monday to Friday, 10:00 AM – 6:00 PM.
Is every Prihara product quality checked?
Yes. We carefully check products before dispatch to ensure they meet our quality standards.
Can I gift Prihara jewellery?
Absolutely. Prihara jewellery is designed to make thoughtful gifts for birthdays, celebrations, and meaningful moments.
We're Here to Help
If you have any questions about your order, a return, or caring for your jewellery, our Customer Care team is always happy to assist. We believe every interaction should be as thoughtful as the jewellery you choose.
support@prihara.com
+91 7859901030
Customer Care Hours
Monday to Friday
10:00 AM - 6:00 PM IST