Frequently asked questions
Can I return my jewellery?
Yes, eligible items may be returned or exchanged within 5 days of delivery.
Can I return earrings?
For hygiene reasons, opened earrings cannot be returned unless they are defective or incorrect.
How long do refunds take?
Approved refunds are initiated within 5–7 business days after inspection.
We're Here to Help
If you have any questions about your order, a return, or caring for your jewellery, our Customer Care team is always happy to assist. We believe every interaction should be as thoughtful as the jewellery you choose.
Email:support@prihara.com
WhatsApp:+91 XXXXX XXXXX
Customer Care Hours:Monday to Friday, 10:00 AM – 6:00 PM IST